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Orders are usually dispatched within 1-2 business days of payment of order Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
We use discreet packaging, so its safe to get delivered without giving away its contents., Whether you have a Cadbury Chocolate Bouquet, or a Birthday Bouquet, you know it’s going to arrive safe to you in the perfect condition we sent it. We try to only use eco friendly packaging, we kindly ask that you recycle it responsibly.
Change of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
P.O. Box Shipping
The Flower House Co will ship to P.O. Box addresses using postal services only. We are unable to offer couriers services to these locations.
Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
If you have any other questions please contact one of our team at firstname.lastname@example.org